1. Information We Collect

IL Laboratorio Familiar collects personal information that you voluntarily provide through our website forms or direct communications. This may include:

  • Contact details (such as your name, email address, and phone number).
  • Information submitted via contact forms, appointment requests, or general inquiries.

2. How We Use Your Information

We use the information collected exclusively for legitimate business and healthcare services, including:

  • Responding to your inquiries and scheduling appointments.
  • Providing information regarding our laboratory services and test instructions.
  • Improving our website functionality and customer support.

We do not sell, rent, or trade your personal information to third parties.

3. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the internet is completely secure.

4. Third-Party Services & Data Location

We may use trusted third-party service providers (such as web hosting or analytics platforms) to assist in operating our website. Your data is stored securely on servers located in the United States and is processed strictly under our direct supervision.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal or healthcare regulations, or resolve disputes.

6. Your Rights

Depending on applicable local privacy laws, you have the right to access, correct, update, or request the deletion of your personal data held by us. To exercise any of these rights, please contact us directly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Location: De La Sallestraat 72 Oranjestad, Aruba

Email: info@labfamiliar.com

Phone: +297 583 1415